Your pleasure is our long-term pursuit and challenge. We want you to shop with assurance. That’s why we provide guarantees that make certain you’ll get hold of your item on time and as described.
Everybody who stores on our One Punch Merch receives the following guarantees:
Full Refund in case you don’t obtain your order.
You may get a complete refund in case your order does no longer arrive inside the delivery time promised by means of our One Punch Merch.
Complete or Partial Refund if the item is not as defined.
If your object is substantially different from the product description, you could
A: return it and get a full refund, or
B: Get a partial refund and hold the item.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of our One Punch Merch (i.e. not cleared by customs, delayed by a natural disaster).
you could publish refund requests by means of sending a message on Contact Us web page or using your PayPal account